Contact
Get in Touch
Have a question about a product, need help with an order, or want advice on finding the right toy or accessory for your pet? We're here to help.
Contact Us
📧 Email: bratpaw1@gmail.com
💬 WhatsApp: 074 559 9515
⏱ We respond to all enquiries within 24–48 business hours.
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed
Before You Reach Out
You may find a quick answer in one of these:
- Shipping Policy
- Returns & Refund Policy
- Frequently Asked Questions
Send Us a Message
[Contact form: Name / Email / Order Number (optional) / Message]
Our Promise
At Brat Paws, we believe pets deserve products that bring comfort, enrichment, and joy to everyday life. Every message gets a real response from our team — no bots, no runaround. If something's not right, we'll make it right.
Thank you for being part of the Brat Paws pack. 🐾